I rebuild the GAl, the Offline Address Book, Resend it. When you see the misspelled name, is it in the GAL, or in the To: line when you start typing the name?Re Downloaded the address book and still no change. If it is the latter then you may just need to reset the autofill cache for Outlook. Search and destroy any OST files on the desktop, also search out and delete any *. This will remove the cached copy that remains behind and removes any autocomplete entries.There are a bunch of different fields involved, and this way it will change them all.
This actually is the inspiration for this blog, to provide the steps from an implementers view, so that you get the full picture about the preparation, the steps involved and the gotchas so that you feel confident about carrying out this simple yet scary change.Platform: Exchange 2003 SP2 Client: Outlook 2003 cache mode Happy New Year, Everyone!!!Pardon my ignorance if this topic has been covered.If you only want to change a users email addresses then you can do that from the recipients node of the Exchange Management Console.In this case I would go in and verify their old email address and new one are present, if this is a last name change situation.
If OWA looks correct, then we know the server has the proper information and the issue is on the client side (Outlook client), however, if OWA is wrong then it’s a Server issue and the server does not have updated information.