So I interviewed over 1,000 single men and women to ask why they had initial interest in your online profile but then suddenly vanished, or why first dates didn’t lead to second dates.
Okay, I know what you’re going to say—it’s what everyone says initially: “I’d rather die than have you interview my ex-dates!
” But let’s face it: we live in a feedback culture today.
From customer reviews, to e Bay and Trip Advisor ratings, to viewer voting on “American Idol,” to automated telephone recordings that warn “This call may be recorded for training purposes,” feedback is normal in every other part of our lives.
This process reveals crucial insights to empower managers to get better results next time.
Sure, I had to use my charm to get past his initial “there was just no chemistry” answer, but he opened up after a few gentle, probing questions.He concluded that Sophie was geographically inflexible and didn’t think it was worth pursuing a relationship with her.He admitted shyly that he used to enjoy dating a cute girl without thinking about the future, but he was ready to settle down soon and only wanted to date women with long-term potential.While earning my MBA degree at Harvard Business School, I learned that “exit interviews” were a smart business tactic.When an employee is leaving his job, a manager asks him for candid feedback about the company.
When I relayed this feedback to Sophie, at first she was surprised—then even a little angry at the wasted opportunity. After ten years of research, please believe me when I tell you that dating “exit interviews” are more empowering than embarrassing.